THE COMPANY

PT Multi Teknindo Infotronika – multi, is a domestic private investment company (PMDN) located in Jakarta, Indonesia. Since 1997, multi for over the years has gained solid expertise and experiences in providing professional products to customers requiring analytical equipment for general application and tools for nanotech instrumentations for different facets of applications in research, education, oil & gas, petrochemical, mining, cement, pharmacy, food, and other relevant industries.

Vision

To become the best distributor of good quality and professional analytical range of products for research, education and industrial application in Indonesia with a strong and professional after-sales-service and financially healthy company.

Mission

To promote and sell high quality and professional analytical range of products in Indonesia with an excellent after-sales-service.

OUR TEAM

PT Multi Teknindo Infotronika employs more than 50 professionals of different disciplines, working together as a synergetic team in the Sales, Product Management, Customer Support and Services in the front line, which are backed-up and supported by another groups in the Logistics, Financial & Accounting, and Human Resources & General Affairs Departments.

OUR COMMITMENT

multi’s Customer Support Group along with our experienced Field Service Engineers ensures that project of whatever size is professionally managed in a first class manner – from the acquisition stage up to the installation, commissioning and handling over of the project.

Following the hand-over, customers may negotiate for different types of flexible preventive maintenance and works to protect your investment and asset, to enable an operational independence at the lowest possible cost of ownership.

QUALITY MANAGEMENT

To build trust amongst the basic three elements of the business: the Principal, the Company, and the Customer, a continuous performance improvement system is developed and implemented within the Company – ensuring that sales and projects are managed, implemented, and delivered in a world class manner, rendering quality, and added-value at the most competitive cost within a strict time frame to reach Customer’s satisfaction.